Technology

Samsung Planning to Refurbish and Sell Galaxy Note 7?

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Earlier this week, reports of a re-entry of refurbished Galaxy Note 7 units were doing rounds. The reports indicated that Samsung would be replacing the faulty Note 7 batteries with tested lower capacity models and then re-launch the refurbished Note 7 versions in select emerging markets; particularly India and Vietnam. Well, Samsung has refuted these claims. So yes, no refurbished Galaxy Note 7 for you, probably never.

Samsung India made a public statement to Gadgets 360, and the statement termed such reports as “incorrect”. Samsung HQ is South Korea is yet to release an official statement regarding the matter.

The blogosphere is something else.  Somehow there is a general perception that rumors sell more. And they do. A Korean website had published the widely circulated report stating that refurbished Note 7 smartphones would be available in select markets this June. The report added that the tech giant would replace the original 3,500mAh battery with a 3,000mAh or 3,200mAh.

In September 2016, Samsung announced the recall of 2.5 million Note 7 phones following fire reports. After investigations, the company identified several battery defects. Initially, Samsung had snubbed such reports and proceeded to increase production of Note 7s using batteries from Amperex Technology, a Hong King firm, but these also turned out to be faulty. Below is a photo of an exploded Galaxy Note 7 smartphone:

An exploded Note 7 handset

An image of an exploded Note 7 handset

This is not the first time reports of a possible sale of refurbished Note 7 have surfaced. In November 2016, another Korean publication, The Investor, has alleged that Samsung was planning to sell refurbished versions of Note 7.

The reports suggest that re-launching Note 7 would be Samsung’s way of reducing financial losses incurred after the Note 7 crisis and dodging a potential environmental fine. It is reported that the giant tech incurred losses of at least $5 billion.

Even authoritative sources such as cnet.com had published a report alleging that the company could be re-introducing Note 7 into the market. The tech reporter cited unnamed Samsung staff as the sources of such assertions. But at least it was ethical enough to term the information as mere allegations.

Some people have argued that Samsung is not likely to launch a smartphone by the Note 7 name for two main reasons: first the name Note 7 is already tainted, and two, it would divert attention from the soon-to-be-launched S8 and Note 8.

The giant tech weathered through the Note 7 recalls and we have seen it introduce mid-tier smartphones in January 2017: the giant electronics company has introduced Galaxy A3, A5, and A7 into various markets this year. Currently, Samsung is busy preparing to launch Galaxy S8, probably during the Mobile World Congress (MWC) 2017. The company has vowed to undertake thorough tests on its future products to avoid a repeat of the Note 7 crisis.

Moving forward, Samsung has promised to focus on enhancing product safety for its consumers by improving quality assurance processes.

Don’t believe everything you read.  You will not be seeing Galaxy Note 7 for sale in 2017. It isn’t coming back from the dead. Not anytme soon it seems.

Irrespective, I wonder what the reception would be. Of course, it is not clear about what kind of a reception the smartphone would receive. Some reports have indicated that the handset is still popular in some regions despite the fires but these are unconfirmed reports. Be the first to weigh in by participating in the poll below.

Galaxy Note 7  Comeback Poll:

Would you purchase a refurbished Galaxy Note 7

View Results

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