Kenya Commercial Bank KCB has dismissed claims of an alleged data breach in one of its systems terming them false and unfounded.
In a statement released on Friday, the Bank said that all its systems, including its mobile app which had been singled out in the claims, have been extensively tested by security experts and ruled out any breach.
During a press briefing the C.e.o said:
“An investigation points to malicious misinformation that has caused concern among some of our customers. The alleged customer data breach has been found to be false and was spread by bloggers to taint a bad name for the Bank,” read the statement in part.
He added that its false KCB may have suffered a massive data breach as a file with the details of more than 500,000 customers -detailing their names and phone numbers is a breach of privacy as appeared online.
He said he cannot compromise the security of such a number of people.
The Bank said is working with the relevant authorities to take the necessary legal action against the parties and blogger who originated this misinformation.
In part of a letter circulated on its social media, it read in part:
“Our commitment as a trusted partner is to continually offer secure and best in class banking experience using new technology. We wish to assure all our customers that our platforms and data are highly secured. There is no breach to our systems”.