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GOtv Kenya Packages, Channels, Prices, Paybill & Contacts

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GOtv Kenya, a subsidiary of Multichoice, is one of the major players in the pay-tv services in Kenya.

In August 2016, the ‘Home of African television’ slashed its monthly subscription fees for the Value and Lite bouquets.

While GOtv described this move as a show of commitment to deliver affordable digital family entertainment, mounting competition could have been a major influence.

GOtv faces competition from other pay-tv services such as Zuku, Startimes, and Bamba.

The stiff competition occasioned by the presence of several players in the market is likely to limit price increases in 2017.

Will we see more players entering the market? Maybe. The only constant is that competition will continue to mount. Subscribers can only hope that these prices will be slashed further in 2017.

That may explain why GOtv recently introduced a loyalty reward program, GOtv WOW. This rewards you with extra channels at no extra cost.

As expected, there is a condition:

You should stay connected to GOtv for three months continuously and paid on time in each of the three months and Safaricom airtime worth Ksh. 50 for GOtv Value or Ksh. 100 for GOtv Plus. Apart from the rewards, GOtv fees are also reasonable.

At present, a GOtv decoder and GOtenna retail at Ksh. 2,999. This starter kit comes with a free one-month GOtv Plus subscription.You can get the GOtenna separately for Ksh. 1000.

Special offer: Get GOtv decoder + one-month Gotv Plus subscription at Ksh. 1,999. This offer excludes the Gotenna. 

A new subscriber gets GOtv Plus and that means enjoying 43 local and international channels. After one month, the subscriber is free to choose the package that suits their viewership needs and pocket.

GOtv Kenya has three main packages: GOtv Lite, GOtv Value, and GOtv Plus.

GOtv Plus is the premium bouquet; hence, higher priced of the three while GOtv Lite is the cheapest.

GOtv Packages: GOtv Plus, GOtv Value, GOtv Lite

Below is a comparison table:

PackageNumber of ChannelsPrice
GOtv Plus42Ksh. 699(monthly)
GOtv Value28Ksh. 470 (monthly)
GOtv Lite20Ksh. 220 (monthly), Ksh. 500 (Quarterly-3 months), or Ksh. 1,299 (annually)

Related: StarTimes Kenya Bouquet Packages, Prices, Channels, Paybill Number & Contacts

GOtv Lite package comes with three-payment installment options: you can either pay monthly, quarterly, or annually.

GOtv subscribers have access to channel categories such as sports, entertainment, religious content, children’s programming, fashion, and food.

The level of access is, of course, dependent on the bouquet. Those subscribed to the GOtv Plus have access to more channel categories than those subscribed to the other two.

To activate GOtv, visit http://eazy.gotvafrica.com/en/ke/activations. All you need is to enter your details, including your IUC and then press the Activate button.

Payment Methods: Paybill, Card, Banks

GOtv offers you the freedom to choose from various payment options: you can make payments via M-Pesa (Business No.: 423655), Airtel Money (Business name: GOTV), Visa Card, PesaPal, CraftSilicon, or through local banks.

Related: Your GOtv Kenya Questions Answered

GOtv Kenya Eazy Self Service

This is GOtv’s online platform that offers customers the self-service option. This way, they can manage their subscriptions online.

Through this platform, you can find dealers or installers near you, learn about the various payment methods, get more details on your GOtv decoder, and clear error codes.

From experience, this platform is not very effective when it comes to clearing error codes. Most subscribers end up having to call customer care agents for assistance.

GOtv Customer Care Contacts

You can also reach them through Facebook and Twitter:

GOtv Kenya Head Office Location

You can also visit their physical location: Multichoice Kenya Ltd, First Floor, Westlands, Nairobi.

Update: GOtv and SuperSport have announced an exclusive sponsorship of GOtv Shield for the 5th year running promising its subscribers great footballing action that is a largely popular, country-wide tourney.

Read also:

  1. DStv Kenya: Packages Price, Channels, Paybill Number & Customer Care Contacts
  2. Zuku TV Kenya Packages, Prices, Paybill Number, Channels & Customer Care Contacts 
  3. Showmax Kenya Packages, Content, Contacts

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116 Comments on "GOtv Kenya Packages, Channels, Prices, Paybill & Contacts"

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Patrick
Guest

i would like to change from GOTV plus to GOTV lite advise on monthly subscription and procedures

Andrew koech
Guest

Sunday!!!payments can’t go through y?

vicky mukiri
Guest

i paid 375sh on 19dec 2016 which was to expire on 19th June but it expired on 19th March, what happened?

tonnie
Guest

Payment can’t go through what is the problem?

carol wachira
Guest

Is the lite package 220 or 260? You are contradicting us.

NISAR AHMED
Guest

I have bought GOTV decorder yesterday and upto now decorder is not ativated, Where as naivas salesman has tried to install some channels but he havn’t done by all. Now, Helpline say need to wait for 24 hours more. I have not any experience in such decorders. Can you assist me with it.

john
Guest

What is the recommended price for Gotv without antenna in kenya as at today

wilfred
Guest

loving govt.what happened so sonymax.miss that channel

wilfred
Guest

loving govt.why aren’t the added channels showing.
I loved sonymax, what happened

mary nthangu
Guest

Hi. I paid ksh 500 for gotv lite..3 months. Iuc no 2018638696.kindly activate

mary nthangu
Guest

Hello. I have paid ksh 500.for Gotv lite.. 3months subscription. iuc no 2018638696.

Aburi
Guest

Hi what are your new rates on gotv plus this month?

amol
Guest

Gotv is the most expensive nonsense I have ever seen. Nkt

Martha
Guest

Hi, avr bought a decoder but their isn’t Gontenna inside the box…what to do????

Atta Mugo
Guest

There is a new channel 57 Viiasat Life on the channel list, but I can’t view it… why is it on the list?

Silas mwangi
Guest

Like to upgrade from lite to value…advise on payment…

spice
Guest

helo, I have paid ksh 220 for this month for the lite, if I were to top up ksh 250 which wil amount to ksh 470 would I be able to view the gotv plus

spice
Guest

I mean gotv value

Tegei
Guest

Please,reset my decoder.It has failed to load the channels.IUC number-2018902924

Rita Waweru
Guest

I have just renewed the subscription. How long does it take for the decoder to activate?

Pauline
Guest

Hi I am having a problem with my decoder it is the old decorder can I get the new ones in exchange​ at how much?

Benjamin kikwe
Guest

I am in kajiado and I always pay 470 monthly but there a some channels i don’t receive like PPP and others what might be the problem

KIMUMA
Guest

kindly let me know how much does it cost for smaller or the lower package?

Ezra
Guest

Paid the quartely package of 500/= but it has error code still.wat can i do?

Kevo
Guest

I want to change from gotv plus to gotv lite.How should I go about.Kindly advice.

leonard
Guest

Am leonard from,I want to pay ksh.220 -instead of ksh.470,will I be able to watch through gotv lite

Joseph otieno
Guest

what is the current monthly GOTV subscriptions

Joseph otieno
Guest

have paid for lite subscription kshs 220,but only getting kbc channel

Joseph
Guest

have paid for lite subscription kshs 220,but only getting kbc channel

eric Anyonyi
Guest

pls I have paid 220/- on 2014328434 pls activate

phoebe
Guest

Gotv you are really an irritating lot. I just paid for this month’s subscription two days ago of sh.699 and today i cant seem to watch channels i paid for and the number you are recommending is not working. If you guys wish for me to downgrade then why dont you say so rather than forcing me to downgrade. Iuc 2017047381. Correct this mesa coz you are inconviniencing me

adala patrick otieno
Guest

Please send me the current packages.

Martin Mabeya
Guest

I have been paying for Gotv plus for the last two years and now i want to switch to Gotv lite do i need to subscribe for it again or i just pay.

shie wanjohi
Guest

With all this comments i cant dare buy a go tv decorder. was thinkimg of buying it but no. the negstivity is too much.

Ytaecy
Guest

I av paid my tv but cant it cant unlock even the local channels..

Mercy
Guest

activate 2018675924

Ayub
Guest

hi gotv I have paid my package but am still off air

Elvis
Guest

Hey Terry,is there anything else you can tell the customers other than to contact ur customer care team?I have tried to make the payment via mpesa since 2 in the afternoon till now and to no success, contacting ur customer care team all the tell me is to try paying with pesa pal , something Ave never used in my life,so please tell me what to do.

osteen
Guest

i have paid 699 please kindly upgrade to gotv plus my iuc no is 2016114843

joseph
Guest

I always pay 160kshs for one month what is going coz I’ve paid and no channels

Leonard metobo
Guest

hi gotv,am Leonard metobo iuc no 2018723683.i paid for june this morning through mpesa ks 699 and connection not yet.is there any problem?

Aboo iuc 2018881041
Guest

it just bogus since for the last two (2)years we have been seeing same movies at zee world and B4U channels! You people are taking us for granted. I just keep on paying just for my kids on cartoons but in general Gotv is nonsense. Repetition is the order of the day nothing new, sports just repetition you have nothing to offer.

Humphrey Wanga Olonya
Guest
Humphrey Wanga Olonya

Hallo Gotv kenya, can I subscribe my decorder without calling customer care?.. Which is the cheapest bucket I can subscribe?

Edwin
Guest

kindly activate account 2017769334 made a payment of 1299

talent
Guest

how can I upgread my gotv from lite to plus?

zablon muyera
Guest

I want the package that has neckelodeon for my child.

Mary Njoroge
Guest

I paid Kshs. 220/= for my Gotv on 31st May, 2017 and upto date its only airing KBC only. Kindly advise!

Mr. Odamo
Guest

how can i clear error 32 on my decorder

karow
Guest

how do i pay for viasat channel

David maina njuguna
Guest

like seriously why is my decoder not activated after since yesterday l made my payment of 470 and the e16 error code is still there my luc no is 2017528235 me.

Jacob
Guest

hey, why do you keep changing the charges? it’s like every time I want to subscribe I have to go to Google and check the new prices….. this is REALLY boring

0722431467
Guest

I have a problems inormally pay my go TV 850 ksh every month and yet there is no African magic world and some channels they tell me they have not been subscribe help me my ICU no is 2003618694

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