Zuku is, undeniably, among the best pay-TV service providers in Kenya at the moment.
The Wananchi Group’s entertainment brand has grown since it entered the Kenyan market and this can be attributed to the good services it offers and the reasonable cost of the StarTimes set top boxes.
Also, the Zuku signal is strong in many parts of Kenya unlike some of its competitors’ especially StarTimes.
This has made the company emerge as a great player in the industry.
Zuku offers satellite and cable pay-TV services.
Over time, Zuku has been making additions to the number of channels in the various TV packages in an effort to create value for its customers.
There are some key differences between Zuku and other service providers in the pay-TV industry.
First, Zuku only operates on a satellite platform unlike GOtv, StarTimes, and Bamba all of which require a normal aerial.
To access Zuku channels, a satellite receiver has to be in place.
If you want to access any of the channels featured on Zuku and other channels on Signet and Pang, you will have to subscribe to one of the packages offered.
To access Zuku channels, a satellite receiver has to be in place.
Also, Zuku does not offer free packages. If you want to access any of the channels featured on Zuku and other channels on KBC’s subsidiary Signet and Pang, you will have to subscribe to one of the packages offered.
The decoder retails at Ksh. 2, 499. If you want a full kit, you will have to produce Ksh. 3,999. The package comes with a free one-month Premium subscription.
This amount does not include the installation fee which is usually Ksh. 1,000. After the one month elapses, the customer is free to choose from the three available options.
Currently, the company offers three TV bouquets: Smart Pack, Zuku Classic, and Zuku Premium. Zuku Premium is the highest-priced of the three and comes with more channels.
Zuku packages, channels, and Prices:
Package | Channels | Charges (Monthly) |
Smart Pack | 42 TV, 18 Radio | Ksh. 399 |
ZUKU Classic | 76 TV, 55 Radio | Ksh. 999 |
Zuku Premium | 97 Video Channels, 55 Radio | Ksh. 1,399 |
This pay-TV service also features the Plus Asian Package which comes with 25+ Asian channels at a fee of Ksh. 999.
Zuku is a great choice. If you cannot afford DStv Kenya packages, it is a great alternative since its signal, prices, and services are above average.
Also, if you also wish to receive Zuku internet services from the same service provider, Zuku is a good option.
It is actually very convenient when it comes to making payments since you will pay for TV and the internet all at once.
Zuku Tv Kenya Payment Methods- Paybill Number
Zuku offers several payment options. These are through Mobile money.
M-Pesa -Business number 320320, Airtel Money-Business name: ZUKUSAT, Equitel-Business number 320320, various banks, bank agents, through banking apps.
Key Customer Care Contacts
Tel: 020 3610 000
Email: customercare@zukutv.co.ke
You can also reach them via Facebook and Twitter:
Facebook: Zuku
Twitter: Zuku
Zuku Kenya head offices are located in the Gateway Park, Block E, Ground Floor, Mombasa Road, Nairobi.
There are also other offices at TRM, in Nyali, Mombasa, Parklands, and other towns across Kenya.